Comprehensive IT policies are a critical component of any business. They establish guidelines for how IT resources are used and managed within the organization. AppliedTrust can lead your organization through the sometimes tricky process of developing, maintaining, and enforcing such policies.
An IT Policy Development engagement begins with the creation of a comprehensive policy map that illustrates the key valuables, exposures, and protection mechanisms that exist within the organization. Once these are clearly identified, the list of required policy elements in established.
This list of policy elements will include what is required to create a comprehensive set of policy documents for system and network administrators. These policies will guide administrators in their everyday tasks, building the foundation for consistent, predictable administration practices. Working with clear direction from policy encourages and facilitates administrators’ ability to meet the organization’s established IT service goals.
Also included in an IT Policy Development engagement are complete policies for IT end users. Similar to the function of administrator policies, end-user policies establish norms of use and build a solid framework from which IT service expectations and agreements can stem. This document clearly establishes agreement from end users that they will abide by the organization’s IT guidelines throughout their tenure with the company, an important part of ensuring everyone’s satisfaction with IT and its systems.